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2007 - Current • CEO
CS Design, LLC,
Increased company activity and grew client base to over 115 utilizing various market strategies.
Built productive relationships with industry partners to support strategic business objectives.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Developed key operational initiatives to drive and maintain substantial business growth.
Sold and delivered more than 90% of client projects with 100% satisfaction reported.
Over 75% of clients report that our websites accomplished revenue and site traffic goals.
2012-2014 • Regional Coordinator
The Food Bank for Central & Northeast Missouri,
Managed five counties to increase awareness of company goals.
Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
Gathered and organized materials to support operations.
Mentored colleagues, managers, and customers through regular communication and assistance.
Entered data, generated reports, and produced tracking documents.
Entered and maintained departmental records in the company database, allowing visibility to company assets and donations.
Managed office activities by maintaining client communication, tracking records, and filing all documents.
Oversaw project logistics.
2009 - 2012 • Associate Pastor
Memorial Baptist Church,
Led programs such as worship, study, fellowship and service opportunities.
Coordinated and spearheaded programs to increase church members’ service throughout community.
Partnered with various non-profit resource organizations, civic groups and members of public for community engagement.
2005 - 2009 • Director of Public Relations
Holts Summit, MO
Monitored and evaluated industry media coverage and contributing engaging articles to range of industry publications.
Maintained proactive media relations program by distributing news releases for placement, building strong relationships and monitoring media.
Produced and distributed internal and external communications.
2003 - 2005 • District Sales Leader
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
Bachelor of Arts Communications
Emphasis on Public Relations/Oral Communications
Missouri Baptist University,
St. Louis, MO
Scott City High School,
Scott City, MO
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